Dr. Tandrea Carter has been appointed to the position of Appalachian State University Ombud, effective September 15, 2020.
Dr. Carter brings a wealth of experience to the Ombud role. She is a trained mediator who has supported numerous individuals as they approached work-based conflicts and concerns. She employs a collaborative approach, anchoring her work in respect for individual autonomy and a desire to understand people’s perspectives and experiences.
Dr. Carter shared that she is honored to broaden her support of the university community in this new role.
Dr. Carter joined Appalachian State University as an adjunct lecturer in the Department of Psychology and became the director of Counseling for Faculty and Staff in 2010. She is a licensed psychologist who earned her PhD in Clinical Psychology with a concentration in Health Psychology from the University of Miami. She completed her undergraduate studies at Columbia University where she majored in history. Immediately prior to coming to Appalachian, Dr. Carter worked as a clinical psychologist at the Atlanta VA Medical Center.
About the Ombuds Office
The Ombuds Office provides an independent, confidential environment for faculty, staff and students of the Appalachian community to discuss campus related concerns or problems. The Ombuds Office holds the identity and all communications with those seeking assistance in strict confidence, and does not disclose confidential communications unless given permission to do so, except as required by law or where, in the judgment of the Ombuds, there appears to be imminent risk of serious harm.
The Ombuds Office reports, nominally, to the Office of the Provost of Appalachian State University. Reporting is, however, for budgetary and administrative purposes only and is limited to summary reports or recommendations that do not include or involve any specific client information. This permits work that is free of undue pressure or influence or even the appearance of external involvement that could compromise the impartiality, confidentiality, and objectivity that are the hallmarks of the Ombuds office.